We accept OHIP + Insurance Plans and offer direct billing with most insurance providers*. HealthOne MetroCentre Toronto opening Fall 2026
Find a Medical Clinic near you
HealthOne The Well
Address
486 Front St. West
Toronto, M5V 0V2
Phone
Fax
647 689 6503
Hours of Operation
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Friday |
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Sunday |
| 8:00 AM to 8:00 PM |
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8:00 AM to 8:00 PM |
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8:00 AM to 8:00 PM |
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8:00 AM to 8:00 PM |
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8:00 AM to 8:00 PM |
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9:00 AM to 3:00 PM |
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Closed |
Our Reviews
4.1/5
based on 236 Google Reviews
Why Choose HealthOne for Walk-In Care in Toronto!
- Same-day appointments and online booking in downtown Toronto's King West area
- OHIP and other direct billing methods
- Trusted doctors providing walk-in care and pediatric support
- On-site urgent care, blood work, and testing to ensure timely results
- Specialist referrals when additional care is needed
- Preventative medicine and chronic care support to help you stay healthy for the long run
Explore Our MedicalServices
Our Service List
Walk-In Services The Well
Urgent Care (By Appointment)
The Urgent Care Centre at HealthOne is dedicated to treating non-life-threatening medical conditions and injuries. Our highly skilled emergency-trained team is on-site and equipped to provide efficient treatment, ensuring shorter wait times compared to what you might experience at the Emergency Room.
We handle a range of injuries and illnesses, including infections, earaches, eye injuries, sprains, fractures, lacerations, fevers, minor burns, phlebotomy (vein puncture), sutures, staples, and blood lab services. Rest assured, your medical conditions will be taken care of in a professional, safe, and compassionate manner.
We’re here to assist with non-life-threatening health issues. Our team also offers follow-up appointment scheduling to monitor your recovery and reevaluate your treatment needs, if necessary.
Please remember to bring your Health Card to every visit. If you don’t have one, our team will guide you through the registration process and provide any necessary assistance.
Furthermore, we accept UHIP and MORE Care and can directly bill to your provider for your convenience.
If you need emergency care for any of the symptoms below, dial 911
Symptoms: Loss of consciousness, pain remaining after taking pain medication, confusion, persistent and severe chest pain, difficulty breathing.
- Highlights
- Access treatment for sudden conditions like illness or injury
- Reduced wait times compared to the Emergency Room for cases that are not life-threatening
- Arrange follow-up appointments for continued care following your visit
Walk-In
The HealthOne Walk-In Clinic is a dependable healthcare option for individuals who need medical support but do not have a family doctor. At our walk-in clinic, you can consult with a healthcare professional in person without needing a pre-scheduled appointment. We recommend checking the estimated wait time provided above before your arrival.
You’ll have the opportunity to receive guidance, evaluation, and/or care for minor conditions, including illnesses, injuries, infections, sprains, skin concerns, urgent care assessments and treatments, eye care, laboratory services, minor sutures and stitches, and referrals to specialized medical professionals or diagnostic tests, such as ultrasounds, mammograms, x-rays, and bone density scans.
It’s essential to present your Health Card during each walk-in visit. In the event that you do not have a Health Card, our team will assist you with registering for one.
Additionally, we accept UHIP, MORE Care and CIGNA TT Care Cards, allowing for direct billing to your healthcare provider.
Appointments are generally not required; nevertheless, we highly encourage online bookings for your convenience.
- Same-day services treatments:
- Minor ailments and injuries, including common cold and flu symptoms, infections, pain management, and sprains
- Comprehensive sexual health and pregnancy services, including pap smears, urinary tract infection (UTI) care, birth control options, emergency contraception (morning-after pill), pregnancy testing, as well as testing and treatment for sexually transmitted diseases (STDs).
- Dermatology and skin condition care, addressing issues such as cuts, bruises, rashes, insect bites, infections, ingrown nails, abscesses, warts, moles, skin tags.
- Minor medical procedures that can be carried out using local anesthesia.
Immunizations
Our team is dedicated to providing immunization services aimed at protecting your well-being and reducing the transmission of diseases. Vaccinations are extremely important as they protect the body from infections, keeping both you and the people around you safe and healthy.
It’s important to stay up to date with immunizations so we can keep vulnerable high-risk populations in our community safe. This includes elderly individuals, those with underlying health conditions, and infants who have yet to reach the age for standard vaccinations.
Within our clinic, we offer a broad spectrum of immunizations including flu vaccinations, routine pediatric immunizations, as well as vaccines required for travel or tailored to elderly patients who have compromised immune systems.
HealthOne provides a comprehensive range of vaccinations for our patients, including:
| Bacteria | Typhoid, Pneumonia, Pertussis, Diphtheria, Tetanus |
| Virus | Rota Virus, HPV Virus, Shingles Virus, Herpes, Hepatitis A, Hepatitis B, Polio, Haemophilus Influenzae, Meningitis, Measles, (German Measles), Varicella (Chicken pox) |
| Shots | Allergy Shots, Birth Control Shots, Vitamin B12 Shots, Vitamin D Shots, Flu Shots |
| Tests | TB Skin Tests, Quick Strep Tests, Urine Pregnancy Tests, Urinary Tract Infection (UTI) Tests |
Travel Medicine
HealthOne is your dependable partner for planning a trip overseas. We have a team of proficient medical experts who specialize in travel health and medicine.
In addition to administering recommended vaccines, we will provide valuable advice on ways to minimize the risks of injury or illness during your travels.
One of our team members will conduct a thorough review of your medical history, including your previous immunizations and your departure dates. They will assess whether any immunizations are necessary before your trip and offer recommendations for additional prescriptions as needed.
Here is how the process works:
| Step 1 | Visit a HealthOne walk-in doctor for a travel consultation |
| Step 2 | Obtain the required vaccines from a HealthOne Pharmacy (subject to in-house availability; please note that we do not stock Yellow Fever Vaccinations). |
| Step 3 | Return to the HealthOne Medical Clinic for your vaccination. |
Preventive Medicine – Express Physical Checkup
At HealthOne, we offer healthcare services that cater to individuals of all age groups from pediatric patients to seniors.
Our team specializes in preventative medicine, a discipline focused on enhancing your well-being and avoiding illness and health issues before they develop.
We begin your journey towards proactive healthcare by examining your medical history and conducting a concise physical assessment. These insights, paired with considerations such as your age, gender, and activity level, allow us to make tailored recommendations for you.
These proactive recommendations can include lifestyle changes, wellness programs and habits, and additional guidance designed to help you live a healthier life.
- Highlights
- Reduce the risk of illness, disease, disability, and mortality
- Thorough review of your medical history and a physical evaluation
- Proactive health advice tailored to your individuals needs and lifestyle
Family Medicine The Well
Family Doctor
If you’re on the lookout for a family doctor open to new patients in Toronto, HealthOne is here to help.
We’re please to have both female and male family doctors at our clinic who are dedicated to delivering comprehensive patient care. They have received extensive training in family medicine, ensuring they are well-prepared to address a wide range of healthcare needs.
When you choose a family doctor in Toronto, you will establish an ongoing relationship with this primary healthcare provider. They will serve as your main point of contact for non-emergency health concerns throughout your life.
If you have a common health issue, your family doctor will be able to diagnose, treat, and guide you on the appropriate steps for your care plan. They also conduct routine and preventative health check-ups including general and physical health screenings. Moreover, they assist in managing chronic conditions and can prescribe any necessary medications.
Seeing a family doctor allows you to have a comprehensive healthcare experience. They’re able to refer you to medical specialists when needing, which means your treatment plan will be well-coordinated and overseen by a dedicated team of healthcare experts.
Please note that we are currently accepting new patients for family doctors.
Medical Team
That Puts Your Health First
Comprehensive care from experienced physicians—compassionate, attentive, and dedicated to helping you feel your best.
Pediatric Care
At HealthOne, we provide health care services to patients of all ages. Our medical team is well-trained and highly experienced, allowing us to thoroughly address your child’s medical requirements, whether they are acute, urgent, ongoing, or chronic. This care is provided from infancy to early childhood.
We provide comprehensive well-check appointments, which are pivotal in tracking your baby’s growth and development. These checkups play a crucial role in identifying and addressing any existing health issues. Well-child checkups are recommended at specific ages: 2 weeks, 2 months, 4 months, 6 months, 9 months, 12 months, 15 months, 18 months, 2 years, 2 ½ years, 3 years, 4 years, and 5 years.
Furthermore, our healthcare practitioners are equipped to prescribe and administer vaccinations for your child, provide valuable nutritional guidance, and address trauma-related concerns through our Urgent Care services. Our professionals can also perform age-appropriate screenings for dental health, hearing, and vision (with on-site Optometry Testing available), and evaluate various sports and limb injuries.
- Benefits
- Comprehensive care for your child’s acute, urgent, ongoing, or chronic medical needs
- Access to well-check appointments tailored to every stage of your child’s growth
- Ensuring your child remains current with all necessary vaccinations
Women’s Health
Our team is deeply committed to promoting and nurturing women’s health within the community. Recognizing that a woman’s life encompasses various stages, we prioritize the delivery of comprehensive healthcare services.
Our healthcare practitioners are skilled in addressing various aspects of women’s health, including contraception ( (birth control shots, IUD consults, insertion and removal), pregnancy guidance, rapid pregnancy testing, as well as pre-natal and post-natal care during the child-rearing phases. We also offer a range of preventative measures, treatments, and testing for urinary tract infections (UTIs), fungal, viral, and bacterial infections.
Beyond this, our clinic administers annual physical examinations and routine PAP tests to our female patients. These examinations are valuable early screening tools for breast cancer, ovarian cancer, and cervical cancer. To further support your sexual health, we provide treatment for Sexually Transmitted Infections (STIs), HPV testing, and comprehensive support for women undergoing hormone management, including menopause assessment and treatment.
- Benefits
- Access to regular annual PAP tests and physical examinations
- Comprehensive prevention and treatment of infections
- Guidance and support through every life stage
Mental Health
Our team recognizes the pivotal role that mental health occupies in every person’s life. Given how different each person’s life experiences are, their approach to mental health care must be uniquely tailored as well.
At HealthOne, we have healthcare professionals who are highly experienced in supporting the mental health of individuals of all ages. We offer clinical treatment including talk therapy as well as medication options. We’re also able to connect you with a specialized mental health expert from our team, if necessary.
Our mental health professionals including psychotherapists, psychologists, and social workers are a valuable resource for in-depth discussions around your mental health concerns. They will work with you to determine the most suitable treatment approach tailored to your specific mental health challenges.
- Highlights
- Receive tailored support for your individual mental health challenges
- Access internal referrals to mental health specialists on our team
- Guidance and recommendations for local mental health support resources
Annual Physical Exam
As an integral part of our preventative care model, HealthOne encourages and recommends annual check-ups for our patients.
The development of diseases and disabilities can often be attributed to external life factors, and at times, they can progress without the patient knowing. This is why proactive healthcare is so important.
We customize your health visit based on your specific requirements and consider factors such as your age, gender, unique risk factors, and medical history. Through comprehensive physical examinations, health screenings, and relevant counselling, our healthcare practitioners ensure that your well-being is being thoroughly supported.
For patients who either have a chronic illness or are diagnosed with one during a health visit, these periodic health appointments will remain an essential component of your approach to treatment and care.
- Benefits
- Access health assessments tailored to your unique needs
- Ensure proactive management of your health and well-being
- Comprehensive physical examinations, health screenings, and counseling
Medical & Walk In Support Services The Well
Bloodwork
HealthOne is delighted to announce LifeLabs will provide laboratory services inside our clinic, this is an integral part of our medical services. We recognize the significance of giving you access to dependable, secure, and efficient bloodwork services and take pride in offering them conveniently within our clinic.
Bloodwork is important for a variety of reasons that contribute to your overall health. Our services include General Diagnostic Tests, which are suitable for a wide spectrum of health assessments. We also offer Naturopathic Tests, which aid in the identification of hormone imbalances, food sensitivities, and environmental factors that may have adverse effects on your well-being. Our clinic also offers Genetic Tests.
- Highlights
- Bloodwork provided by LifeLabs, the largest specialty laboratory testing service in Canada
- Gather important information about your health
- General, Naturopathic, and Genetics tests available
- Test results accessible online within 24-48 hours
Medical Notes, Reports & Referrals
At HealthOne, our medical team is delighted to collaborate with you and furnish the necessary medical documentation or reports you may require.
To obtain a medical note or report, kindly discuss your requirements with your healthcare practitioner during your walk-in appointment.
- We offer forms and reports essential for the following purposes:
- Driver Medical Exams
- Pre-Operative Assessment
- Sick Notes / Fitness Certificates / Physical Exams as required by third parties
- Attending Doctors’ Statements (including disability)
- WSIB Evaluation, Assessment, and Rehabilitation
- Travel notes to include Fit to Fly certificate and prescriptions, Emotional support animal form, Notes for canceled flight
- Revenue Canada and Federal Disability Tax Credit
- Citizen and Immigration Canada Medical (coming soon)
- Referrals to Specialists: We provide referrals to specialists and diagnostic testing to include ultrasound, mammogram, x-ray, bone density scans, and many others.
HealthOne Medical can be reached at 647 925 6005, Fax: 647-689-6503, Email: medical.thewell@healthone.ca
Medical Specialists The Well
GP - Dermatology
At HealthOne, we’re thrilled to provide our patients with the opportunity to meet with our GP-Dermatology.
She is a leading physician who specializes in treating complex skin conditions and providing accessible dermatological care for all skin types. Her approach integrates evidence-based practices and focuses on your unique skin needs to achieve real results.
Conditions Treated
| Skin Conditions | Acne, rosacea, atopic dermatitis, melasma, vitiligo |
| Skin Concerns | Skin cancer, skin growths/bumps, moles, warts, skin tags, keloid scars |
| Hair Condition | Alopecia areata |
Skin Clinic & Cosmetic Doctor
At HealthOne, we are proud to have a Skin Clinic where you can access a range of aesthetic treatments administered by skilled Nurses and Medical Aestheticians.
Our offerings include cosmetic injectables, hair restoration, fat dissolving injections and other body contouring services, microneedling and advanced skincare treatments, facials, laser hair removal, and much more!
When you choose HealthOne Skin Clinic, you can anticipate not only receiving exceptional results, but a transformation that leaves you feeling like the absolute best version of yourself. Your journey to enhanced beauty and confidence starts here!
Obstetric Care
HealthOne provides comprehensive obstetric care in Toronto, offering coordinated medical support throughout your pregnancy journey.
Our obstetric services focus on evidence-based care, continuity, and close medical monitoring from conception through post-delivery follow-up.
This service is intended for patients who require physician-led obstetric care within Ontario’s publicly funded healthcare system (OHIP covered).
How To Get Started: In Ontario, a referral is required to see an obstetric provider. You can receive a referral from your family doctor or visit a HealthOne walk-in physician, making it easy to access care all in one place.
What Your Care Plan May Include
- Obstetric care from conception to post-delivery follow-up
- Prenatal assessments, monitoring, and routine follow-up visits
- Coordination of bloodwork, imaging, and required testing
- Ongoing pregnancy monitoring and postpartum follow-up care
Our Medical Expertise: Care is provided by Dr. Kahleen Trought, MD, CCFP – Obstetric Care. Dr. Trought practices low-risk obstetrics and delivers babies at St. Michael’s Hospital in Toronto. If you are pregnant and seeking an obstetric provider, please get in touch with HealthOne by phone or email to discuss referrals and care options.
Process
| Step 1 | Obtain a referral from your family doctor or a HealthOne walk-in physician |
| Step 2 | Attend an initial obstetric consultation and medical assessment |
| Step 3 | Receive ongoing obstetric care with scheduled follow-ups |
Medical Weight Loss & Obesity Treatment (Doctor-Supervised) (Harbourfront Location)
HealthOne offers OHIP covered doctor-supervised medical weight loss and obesity treatment in Toronto, providing evidence-based care for adults with obesity or weight-related medical conditions.
Our medical weight loss clinic is led by experienced physicians specializing in obesity management.
Treatment may include Health Canada–approved prescription weight loss medications and weight loss injections in Toronto, when medically appropriate. Programs are individualized based on medical history, bloodwork, and long-term health goals, with ongoing physician monitoring.
Access to medically supervised obesity treatment in Ontario requires a referral. Referrals may be provided by your family doctor or arranged through a HealthOne walk-in physician, ensuring coordinated access to care.
Care is led by Dr. Tariq Shivji, MD, CCFP, DABOM,
Weight Management Specialist & ABOM Diplomate (American Board of Obesity Medicine).
Orthopedic Surgeon
Expert orthopedic care is available for a wide range of musculoskeletal conditions affecting the shoulder, elbow, wrist, knee, and other joints.
Whether you’re dealing with chronic pain, sports injuries, arthritis, tendon or ligament tears, fractures, or nerve compression such as carpal tunnel syndrome, an orthopedic surgeon can provide comprehensive assessment and personalized treatment. Care may include advanced arthroscopic surgery, ligament reconstruction, joint replacement, fracture management, and non-surgical treatment options. If you’re searching for orthopedic surgery in Toronto, our goal is to relieve pain, restore movement, and help you return to work, sports, and everyday life with confidence.
Sports Medicine
Sports Medicine is a specialized field focused on the assessment and diagnosis of injuries related to sports activities.
It is conducted by doctors who possess extensive expertise in musculoskeletal medicine. These Doctors trained in Sports Medicine are well-versed in dealing with sports-related injuries, catering to individuals of all age groups and activity levels.
If you have any questions or inquiries about how your body functions and its influence on your physical activity, consider consulting HealthOne’s Sports Medicine Doctor. They will provide valuable insights and guidance to help you optimize your physical performance and address any concerns.
Specialized Services
These injections are crafted from the patient’s own blood and are designed to stimulate and accelerate the body’s natural healing process.
Local cortisone injections are commonly utilized to manage orthopedic conditions like arthritic, tendinopathies, and bursitis. They help reduce inflammation around injured tissues.
These injections consist of a hyaluronic acid solution and are a fast and effective treatment for osteoarthritis. They enhance cushioning and lubrication within osteoarthritic joint fluid.
- Highlights
- Specialists with extensive expertise in sports-related injuries
- Evaluation and diagnosis services for individuals of all ages and activity levels
- Holistic approach to treat your injury and support your recovery
Respirologist or Pneumologist or Pulmonologist (Coming Soon)
A Respirologist is a medical specialist who is an expert in the diagnosis and treatment of conditions related to the respiratory system, which encompasses the lungs and organs responsible for breathing.
You may be referred to our respirologist if you are experiencing symptoms beyond what your general practitioner can resolve, such as difficulty breathing, persistent cough, and coughing up blood or mucus.
For individuals who are dealing with chronic respiratory diseases such as asthma or COPD, ongoing care from a respiratory specialist is crucial. These specialists can help you proactively manage your condition, reduce the risk of exacerbations that may require hospitalization, and enhance your overall quality of life.
When necessary, our Respirologist may conduct a Spirometry/Pulmonary Function Test or recommend specialized diagnostic tests such as chest X-Rays, CT scans, blood tests, bronchoscopy, and polysomnography to gain a comprehensive understanding of your respiratory health
People who suffer from chronic respiratory diseases like asthma and COPD should also receive ongoing care from a breathing specialist. They can help you proactively manage your illness, prevent exacerbations that can land you in the hospital, and improve your quality of life.
- Conditions Treated
- Asthma
- Sleep / Nocturnal Ventilation
- Dyspnea or Cough
- COPD/Obstructive Lung Disease
- Pulmonary Infections
- Chest Imaging Abnormalities
- Interstitial Lung Abnormalities
- Pulmonary Vascular Disorders
- Pleural Disease
- Hypolexmia NYD
When necessary, our Respirologist may conduct a Spirometry/Pulmonary Function Test or recommend specialized diagnostic tests such as chest X-Rays, CT scans, blood tests, bronchoscopy, and polysomnography to gain a comprehensive understanding of your respiratory health.
- Highlights
- Specialists with expert support and knowledge of lung and respiratory tract related illness
- Proactively manage your illness, prevent exacerbations and progressions, and improve your quality of life
- Referrals to specialized testing including chest X-rays, CT scans, blood tests, and more
Pediatrician (Coming Soon)
A pediatrician is a medical professional who specializes in the health and well-being of children and adolescents. They undergo specialized training and education which allows them to provide comprehensive healthcare to children, including newborns.
Pediatricians play a crucial role in ensuring that your child achieves their developmental milestones and can offer guidance on ideal nutrition, sleep, overall health, and safety. They conduct regular check-ups at key stages of your child’s growth and development to ensure their ongoing health and well-being as they grow older. At HealthOne, you can meet with a pediatrician to address any concerns or questions you have about your child’s health and development.
- A Pediatrician can
- Perform a physical exam, health and wellness check ups
- Monitor a child’s development milestones, behavior and growth
- Answer questions about your child’s health + Suggest immunizations as per Ontario Health
- Suggest immunizations as per Ontario Health Guidelines
- Refer to a specialist should your child need expert advice in place of referrals
Allergist (Harbourfront Location)
An allergy is an immune system response that can be triggered by various substances including pollen, mold, dust, foods, animals, insects, medications, and other substances.
Allergic reactions can vary from mild to severe and can sometimes be life-threatening. This is why you should consult an Allergist for a thorough diagnosis of any allergies you may be experiencing. Signs that you could have an allergy include but are not limited to hives/rashes, coughing, sneezing, itchy skin, and red/watery eyes. To determine the specific allergens responsible for these symptoms, our Allergist will conduct a series of diagnostic tests and assessments.
- The steps include:
- A health history assessment
- An evaluation of your current symptoms
- Questions about your work and living environments
- A physical exam of your eyes, ears, nose, and lung
In addition to the assessment process, our Allergist may recommend allergy testing to further refine the diagnosis and create a tailored treatment plan.
Frequently Asked Questions
Are walk-in clinic visits covered by OHIP?
Most medically necessary walk-in physician services are covered for patients with a valid OHIP card. Medical notes, forms, travel consultations, certain vaccines and other uninsured services may involve a fee, so ask the clinic before your visit.
Do you offer vaccinations?
HealthOne at The Well offers selected routine, seasonal and travel-related vaccinations, subject to eligibility and availability. Some vaccines are not covered by OHIP, and the clinic does not stock yellow fever vaccine, so confirm availability and cost before booking.
Can I visit the walk-in clinic if I have a family doctor in Ontario?
Yes. You can use the walk-in clinic if your family doctor is unavailable. Whenever possible, see your regular family doctor for ongoing conditions because continuity and access to your medical history can improve care.
Is HealthOne at The Well accepting new family-medicine patients?
You can register for a family doctor at HealthOne for our Harbourfront and The Well Locations in Toronto at https://healthone.ca/#familydoctor. Our team will guide you through the process.
Is the walk-in clinic at The Well open late?
HealthOne Medical at The Well currently offers evening hours on weekdays. Hours, same-day capacity and registration cut-off times can change, so check the online booking portal or call 647-925-6005 before travelling to the clinic.
What can the walk-in clinic at The Well treat?
The clinic assesses many non-life-threatening concerns, including minor illnesses, infections, sprains, skin concerns, urinary or sexual-health concerns and minor injuries. A clinician may also arrange appropriate prescriptions, testing or specialist referrals after assessing you.
How do I book a same-day appointment?
Use HealthOne’s online booking portal and select Medical at The Well to check available appointments. Same-day appointments depend on clinical capacity; if no suitable time appears, call 647-925-6005 for guidance.
Can I visit without an OHIP card?
Patients without valid OHIP coverage may still book an appointment, but an uninsured consultation fee may apply. Contact the clinic for the current fee and ask whether direct billing is available for your UHIP or private plan.
When should I go to an emergency department instead?
Call 911 or go to an emergency department for severe chest pain, serious breathing difficulty, loss of consciousness, signs of stroke, major trauma, uncontrolled bleeding or another potentially life-threatening condition. The walk-in clinic is for urgent but non-life-threatening concerns.
What should I bring to my appointment?
Bring your health card or insurance information, a list of medications and allergies, and relevant test results or medical records if available. Patients without OHIP should also bring identification and ask about uninsured fees before the visit.
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