The right service depends on your condition and recovery goals:

Physiotherapy is ideal for injury rehabilitation, post-surgical recovery, and restoring movement.

Chiropractic care focuses on spinal alignment, joint mobility, and nerve-related concerns.

Massage therapy helps reduce muscle tension, stress, and soft tissue restrictions.

Osteopathy takes a whole-body approach to restoring function and mobility.

If you’re unsure, book a complimentary consultation with our practitioners to discuss your concerns, learn about your treatment options, and see how they can support your health goals.

Your first visit includes a comprehensive assessment in a private, 1:1 treatment room. Your provider will:

Review your medical history and symptoms.
Assess mobility, strength, and function. Discuss your recovery goals. Develop a personalized treatment plan.
Provide hands-on therapy and prescribe targeted home exercises.
Our focus is always on long-term recovery and measurable progress.

Yes. HealthOne offers direct billing with most extended health insurance providers. Coverage varies by plan and service, and our team can help guide you through the process.

We recommend contacting your insurance provider to confirm: Coverage limits per service (physio, chiro, massage, etc.), Annual maximums, Whether a referral is required,
Direct billing eligibility.

The number of sessions depends on your condition, severity, and goals. Some acute concerns improve within a few visits, while chronic or post-surgical cases may require ongoing care. After your assessment, your provider will outline a recommended frequency and timeline.

Yes. Select HealthOne locations offer same-day and weekend rehab appointments, subject to availability. Online booking makes it easy to secure a time that fits your schedule.

Some insurance plans require a physician referral for reimbursement of physiotherapy or other rehab services. While you do not need a referral to book at HealthOne, we recommend verifying your insurance requirements beforehand.

Pricing varies by provider type and service. We encourage patients to check their insurance coverage and contact our clinic for detailed fee information. Transparent pricing is provided before treatment begins.

Yes. HealthOne’s integrated care model allows you to combine services—such as physiotherapy and massage therapy—during coordinated visits when appropriate. Our team collaborates to streamline your care and optimize recovery.

Yes. Our rehab team regularly treats back pain, sciatica, neck pain, disc issues, and muscular tension using evidence-based therapies and personalized exercise programs.

Yes. We assess and treat shoulder injuries, rotator cuff conditions, knee pain, meniscus concerns, and joint instability using manual therapy, strengthening programs, and advanced modalities.

Absolutely. Poor posture from prolonged desk work can contribute to neck pain, back pain, and headaches. We provide postural assessments, mobility work, and corrective exercise programs to improve alignment and reduce discomfort.

Yes. We treat repetitive strain injuries including tennis elbow, golfer’s elbow, carpal tunnel symptoms, and forearm/wrist pain using targeted therapy, Active Release techniques, and strengthening strategies

Shockwave Therapy is a non-invasive treatment that uses acoustic waves to stimulate healing in chronic tendon and soft tissue injuries. It is commonly used for plantar fasciitis, Achilles tendonitis, and stubborn shoulder or elbow pain.

Laser Therapy uses light energy to reduce inflammation, improve circulation, and accelerate tissue repair. It is often used for joint pain, muscle strains, and inflammatory conditions.

Active Release Therapy (ART) is a hands-on technique that targets soft tissue restrictions and scar tissue. It is especially beneficial for athletes and individuals with repetitive strain injuries.

Yes. Acupuncture may be used alone or integrated into a physiotherapy treatment plan to reduce pain, improve circulation, and support recovery.

IFC (Interferential Current) and TENS (Transcutaneous Electrical Nerve Stimulation) therapies use gentle electrical stimulation to reduce pain and promote muscle activation. Some patients may benefit from a home TENS unit; our providers can recommend appropriate options based on your condition.

Yes. Functional mobility assessments evaluate strength, flexibility, movement patterns, and stability. Based on findings, we develop personalized corrective and strengthening programs to support long-term recovery and injury prevention.

Yes. We offer custom orthotics and supportive braces. Fittings include a biomechanical assessment, measurement or scanning process, and personalized recommendations to support alignment and reduce pain.

Compression socks and stockings can help improve circulation and reduce swelling in the legs. They may be recommended for prolonged standing, travel, recovery, or certain medical conditions. All our locations carry supportive compression products—our team can advise if they are appropriate for you.