How do I check what my insurance covers for rehab?

We recommend contacting your insurance provider to confirm coverage limits per service such as physio, chiro, and massage, annual maximums, whether a referral is required, and direct billing eligibility. Our front desk team can assist with documentation if needed.

How many rehab sessions will I need, and how often should I come?

The number of sessions depends on your condition, severity, and goals. Some acute concerns improve within a few visits, while chronic or post-surgical cases may require ongoing care. After your assessment, your provider will outline a recommended frequency and timeline.

Do I need a doctor’s referral for insurance reimbursement?

Some insurance plans require a physician referral for reimbursement of physiotherapy or other rehab services. While you do not need a referral to book at HealthOne, we recommend verifying your insurance requirements beforehand.

How much does a rehab appointment cost?

Pricing varies by provider type and service. We encourage patients to check their insurance coverage and contact our clinic for detailed fee information. Transparent pricing is provided before treatment begins.

Can I book multiple services in one visit (e.g., physio + massage)?

Yes. HealthOne’s integrated care model allows you to combine services such as physiotherapy and massage therapy during coordinated visits when appropriate. Our team collaborates to streamline your care and optimize recovery.

Do you treat back pain, sciatica, and neck pain?

Yes. Our rehab team regularly treats back pain, sciatica, neck pain, disc issues, and muscular tension using evidence-based therapies and personalized exercise programs.

Do you help with sports injuries and return-to-activity plans?

Yes. We treat sports injuries including sprains, strains, tendonitis, and ligament injuries. Our team, including sports medicine physicians and kinesiologists, creates progressive return-to-sport and return-to-activity plans tailored to your performance goals.

Do you treat shoulder pain/rotator cuff issues and knee pain?

Yes. We assess and treat shoulder injuries, rotator cuff conditions, knee pain, meniscus concerns, and joint instability using manual therapy, strengthening programs, and advanced modalities.

Can rehab help with posture issues from desk work?

Absolutely. Poor posture from prolonged desk work can contribute to neck pain, back pain, and headaches. We provide postural assessments, mobility work, and corrective exercise programs to improve alignment and reduce discomfort.

Do you treat repetitive strain injuries (wrist/forearm/tennis elbow)?

Yes. We treat repetitive strain injuries including tennis elbow, golfer’s elbow, carpal tunnel symptoms, and forearm and wrist pain using targeted therapy, Active Release techniques, and strengthening strategies.

What is Shockwave Therapy and when is it used?

Shockwave Therapy is a non-invasive treatment that uses acoustic waves to stimulate healing in chronic tendon and soft tissue injuries. It is commonly used for plantar fasciitis, Achilles tendonitis, and stubborn shoulder or elbow pain.

What is Laser Therapy and what does it help with?

Laser Therapy uses light energy to reduce inflammation, improve circulation, and accelerate tissue repair. It is often used for joint pain, muscle strains, and inflammatory conditions.

What is Active Release Therapy and who is it for?

Active Release Therapy (ART) is a hands-on technique that targets soft tissue restrictions and scar tissue. It is especially beneficial for athletes and individuals with repetitive strain injuries.

Do you offer acupuncture and can it be combined with physio?

Yes. Acupuncture may be used alone or integrated into a physiotherapy treatment plan to reduce pain, improve circulation, and support recovery.

What is IFC/TENS therapy and do you sell or recommend TENS units?

IFC (Interferential Current) and TENS (Transcutaneous Electrical Nerve Stimulation) therapies use gentle electrical stimulation to reduce pain and promote muscle activation. Some patients may benefit from a home TENS unit, and our providers can recommend appropriate options based on your condition.

Do you offer functional mobility assessments and custom exercise programs?

Yes. Functional mobility assessments evaluate strength, flexibility, movement patterns, and stability. Based on findings, we develop personalized corrective and strengthening programs to support long-term recovery and injury prevention.

Do you do custom orthotics and braces? How does the fitting work?

Yes. We offer custom orthotics and supportive braces. Fittings include a biomechanical assessment, measurement or scanning process, and personalized recommendations to support alignment and reduce pain.

Do compression socks/stockings help with swelling or circulation—and do you carry them?

Compression socks and stockings can help improve circulation and reduce swelling in the legs. They may be recommended for prolonged standing, travel, recovery, or certain medical conditions. Select locations carry supportive compression products, and our team can advise if they are appropriate for you.

Rehabilitation Centre | Physiotherapy, & Chiropractor Clinic in Toronto

Downtown Toronto

HealthOne Harbourfront
HealthOne The Well

North York

HealthOne North York

Now accepting new patients!

Rehab made simple. Recovery made strong.

No referrals needed*

All insurance maximized & billed directly*

Same-day & weekend appointments

Modern private treatment rooms for one-on-one care.

Advanced equipments for strength, mobility, and balance training.

Rehab specialists guiding you through personalized programs

Modern private treatment rooms for one-on-one care.

Advanced equipments for strength, mobility, and balance.

Rehab specialists guiding you through personalized programs.

Our Rehab Services

Professionals

Treatments

Services

Products

Personalized rehab plans for every age and stage.

Rehab Team
That Restores You

Expert rehab care from skilled practitioners, compassionate and committed to your recovery.

Audrey Cullis

Registered Physiotherapist

Megan McInroy

Registered Physiotherapist

Ginalyn Rubio

Registered Physiotherapist

Kevin Cheng

Registered Physiotherapist

Kevin Connell

Registered Physiotherapist

Logan Weigel

Registered Physiotherapist

Tess Grootscholten

Resident Physiotherapist

Trang Le

Registered Physiotherapist

Trevor Rice

Registered Physiotherapist

Stephen Nero

Registered Physiotherapist

Find a rehab clinic near you

HealthOne North York

HealthOne Harbourfront

HealthOne The Well

HealthOne North York

Hours of Operation

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

10:00 AM to 6:00 PM
10:00 AM to 6:00 PM
10:00 AM to 6:00 PM
10:00 AM to 6:00 PM
10:00 AM to 6:00 PM
10:00 AM to 3:00 PM
Closed

HealthOne Harbourfront

Hours of Operation

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

9:00 AM to 8:00 PM
9:00 AM to 8:00 PM
9:00 AM to 8:00 PM
9:00 AM to 8:00 PM
8:00 AM to 6:00 PM
9:00 AM to 5:00 PM
Closed

HealthOne The Well

Hours of Operation

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

8:00 AM to 8:00 PM
9:00 AM to 8:00 PM
9:00 AM to 8:00 PM
9:00 AM to 8:00 PM
9:00 AM to 6:00 PM
9:00 AM to 5:00 PM
9:00 AM to 4:00 PM

“Such a friendly environment with friendly staff to match. I truly feel like the people who work here care about my betterment. Everyone knows their stuff and I’ve seen huge improvements in my own health.”

“I have been a regular customer of HealthOne Rehab for years and it is my go-to place for any kind of medical treatments related to Physiotherapy, Osteopathy, Massage, Naturopathy and Wellness. Would recommend this clinic to anyone looking for a holistic care and the best services in Downtown Toronto.”

"Excellent experience from start to finish. The team explained every step, tailored a plan to my goals, and I felt real relief without pressure to overbook. Front desk is friendly and efficient."

Have questions? We’ve got answers.

Do I need a referral to book a rehab appointment at HealthOne?

No referral is required to book most rehab services at HealthOne, including physiotherapy, chiropractic care, massage therapy, and osteopathy. You can book directly online or contact our clinic. However, some extended health insurance plans may require a doctor’s referral for reimbursement, so we recommend checking your coverage in advance.

What rehab services do you offer in Toronto at HealthOne?

HealthOne offers integrated, multidisciplinary rehab services across our Toronto locations, including:
Physiotherapy, Chiropractic care, Massage therapy, Osteopathy, and Sports Medicine physician consultations.
We also provide advanced therapeutic treatments such as:
Shockwave Therapy, Laser Therapy, Acupuncture, Therapeutic Ultrasound, IFC/TENS therapy, Active Release Therapy.
Our team works collaboratively to create personalized recovery plans tailored to your condition and goals.

Which rehab service should I book: physio vs chiro vs massage vs osteopathy?

The right service depends on your condition and recovery goals:

Physiotherapy is ideal for injury rehabilitation, post-surgical recovery, and restoring movement.

Chiropractic care focuses on spinal alignment, joint mobility, and nerve-related concerns.

Massage therapy helps reduce muscle tension, stress, and soft tissue restrictions.

Osteopathy takes a whole-body approach to restoring function and mobility.

If you’re unsure, book a complimentary consultation with our practitioners to discuss your concerns, learn about your treatment options, and see how they can support your health goals.

What happens during my first rehab appointment?

Your first visit includes a comprehensive assessment in a private, 1:1 treatment room. Your provider will:

Review your medical history and symptoms.
Assess mobility, strength, and function. Discuss your recovery goals. Develop a personalized treatment plan.
Provide hands-on therapy and prescribe targeted home exercises.
Our focus is always on long-term recovery and measurable progress.

Do you offer direct billing for insurance?

Yes. HealthOne offers direct billing with most extended health insurance providers. Coverage varies by plan and service, and our team can help guide you through the process.

Do you offer same-day or weekend rehab appointments in Toronto?

Yes. Select HealthOne locations offer same-day and weekend rehab appointments, subject to availability. Online booking makes it easy to secure a time that fits your schedule.

Is rehab covered by OHIP in Ontario? What about at HealthOne?

Most rehabilitation services in Ontario—including physiotherapy, chiropractic care, massage therapy, and osteopathy—are privately billed and often covered through extended health insurance plans.

OHIP funding is available only at certain government-designated clinics and for specific eligibility groups. HealthOne focuses on private rehabilitation care designed to provide personalized treatment, modern facilities, and convenient appointment access.

Our team can help you review your extended health coverage and provide receipts for easy insurance reimbursement.

Integrated Rehab Care at HealthOne

Care that’s always within reach

Downtown Toronto

North York

Now accepting new patients!

Rehab made simple. Recovery made strong.

No referrals needed*

All insurance maximized & billed directly*

Same-day & weekend appointments

Modern private treatment rooms for one-on-one care.

Advanced equipments for strength, mobility, and balance training.

Rehab specialists guiding you through personalized programs

Rehab Team That Restores You

Registered Physiotherapist

Registered Physiotherapist

Registered Physiotherapist

Registered Physiotherapist

Registered Physiotherapist

Registered Physiotherapist

Resident Physiotherapist

Registered Physiotherapist

Registered Physiotherapist

Registered Physiotherapist

Find a rehab clinic near you

HealthOne North York

Address

Email

Phone

Fax

HealthOne Harbourfront

Address

Email

Phone

Fax

HealthOne The Well

Address

Email

Phone

Fax

Take the next step

The HealthOne Way

Have questions? We’ve got answers.

Integrated Rehab
Care at HealthOne

Rehab Team
That Restores You